Welcome to Girgavdi Dairy Farm! Established in 2023, we are dedicated to bringing you the finest A2 Cow Ghee, crafted with care and precision to ensure the highest quality for our customers. Your satisfaction is our utmost priority, and we aim to provide you with a seamless shopping experience. Below is everything you need to know about our Refund and Returns Policy:
Shipping Policy
To facilitate a smooth delivery process, please ensure you provide a complete postal address, including your pin code, email ID, and a valid contact number. Double-checking these details before placing your order will help avoid any delays.
For our domestic customers within India, we dispatch orders using registered courier services or speed post. Orders are typically shipped within 0-2 working days, with delivery times varying based on your location (generally between 3-9 days).
Please note that Girgavdi Dairy Farm is not responsible for any delays caused by courier or postal services. However, we guarantee to hand over your consignment to the courier or postal service within 0-2 days of order placement.
If you have any questions or encounter issues with our services, feel free to contact us at:
Phone: +91-9662228507
Email: girgavdidairyfarm111@gmail.com
Returns and Refunds
At Girgavdi Dairy Farm, we pride ourselves on providing exceptional products. However, if you receive an item that does not meet your expectations, we have a straightforward and customer-friendly returns policy in place.
Returns Are Accepted Under the Following Conditions:
- Incorrect Product: If you receive a product that differs from what you ordered.
- Damage During Transit: If the product arrives damaged.
To process a replacement, please contact our customer support team within 48 hours of receiving your order. You can reach us via:
Phone: +91-9662228507
Email: girgavdidairyfarm111@gmail.com
Please provide valid justification and proof for your return request. Unfortunately, requests made beyond 48 hours from the delivery date cannot be accommodated.
Important Note:
We do not accept returns for any other reasons.
Cancellation Policy:
Orders can be canceled within 24 hours of placement. To cancel your order, please email us at girgavdidairyfarm111@gmail.com. Refunds for canceled orders will be processed to the original payment method within 5-10 working days.
Need Assistance?
If you have any questions or concerns regarding our refunds and returns policy, don’t hesitate to contact us:
Phone: +91-9662228507
Email: girgavdidairyfarm111@gmail.com
Thank you for choosing Girgavdi Dairy Farm. We are committed to providing you with the highest quality A2 Cow Ghee for a healthier and happier family!